Our policy on returns and refunds for courses purchased at CivilMarathon.com
Please read this policy carefully before making any purchases on our platform.
Thank you for enrolling at CivilMarathon.com. We want you to be satisfied with your purchase, but we also want you to understand our refund policy for digital products.
We do not issue refunds for any course or digital product once:
We recommend contacting us for assistance if you experience any issues:
In exceptional circumstances where a refund might be considered, please follow this process:
Email our customer support team with your order details, including:
Our team will review your request within 5 business days. We may:
If approved, we will process your refund within 5 business days:
If your request is denied, we will:
While our general policy is no refunds for digital products, we may consider exceptions in these rare cases:
If you accidentally purchased the same course twice, we may refund the duplicate transaction if requested within 24 hours.
If our platform experienced a technical failure that prevented you from accessing purchased content despite our best efforts to resolve it.
All exception cases are evaluated individually at our discretion. Simply changing your mind about a purchase does not qualify for a refund.
For refund-related inquiries or assistance:
Our support team is here to assist you with any questions about our courses or refund policy.
Contact Support Team
